Cultural Therapy, LLC Privacy Policy

Effective Date: May 24, 2018

This policy will help you understand how we use and protect your data. If you have any questions, feel free to contact us at


Cultural Therapy, LLC  is committed to respecting the privacy rights of all users of and its related websites, applications, services and mobile applications provided by Cultural Therapy and on/in which this Privacy Policy is posted or referenced. This Privacy Policy is only applicable to the services. This Privacy Policy does not apply to any other website or service that you access through the services. Your use of the Services is governed by this Privacy Policy and the agreement as defined in our Terms of Use.

By using the services, you agree to the practices and policies outlined in this privacy policy and you hereby consent to the collection, use, and sharing of your information as described in this privacy policy. If you do not agree with this privacy policy, you cannot use the services. If you use the services on behalf of someone else (such as your child) or an entity (such as your employer), you represent that you are authorized by such individual or entity to accept this privacy policy on such individual’s or entity’s behalf.

2. Collected Information

We collect certain data when you use the services, such as domain server, type of device(s) used to access the services, web browser(s) used to access the services, referring webpage or other source through which you accessed the services, (6) geolocation information, IP address, and other statistics and information associated with the interaction between your browser or device and the services (collectively “Traffic Data”). Depending on applicable law, some Traffic Data may be Personal Information (i.e. demographic information and contact information).

We collect information (including Personal Information and Traffic Data) when you use and interact with the Services, and in some cases from third party sources. Such means of collection include information you provide voluntarily in free-form text boxes through the services or through responses to surveys, questionnaires and the like; if you use a location-enabled browser, we may receive information about your location and mobile device, as applicable; via cookies, web beacons, website analytics services and other tracking technology (collectively, “Tracking Tools”), as described below; and when you use the “Contact Us” function on the site, send us an email, post on our website and social media platforms, or otherwise contact us.

3. Use of Information and Tracking Tools

We may use information that is neither Personal Information nor PHI (including non-PHI Personal Information that has been de-identified and/or aggregated) to better understand who uses Cultural Therapy and how we can deliver a better service experience related to our services. We use information, including Personal Information, to provide the Services and to help improve the Services, to develop new services, and to advertise (for example, to display Cultural Therapy ads on other websites). Any information we collect from you, whether it is personal information or personal health information “PHI,” is collected in an effort to provide you with best possible services. In order to create a personalized web experience for our users, we may use a software technology called “cookies,” small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the services. Although cookies are able to retain certain information related to you, they cannot be used to find identifiable information, such as your name, email address, unless you provide that information. Cultural Therapy will utilize cookies for applications that require us to keep track of information to customize results. It is possible that the website may loose some functionality if you set your browser(s) to not accept cookies. Some web browsers (including some mobile web browsers) allow you to reject Cookies or to alert you when a Cookie is placed on your computer, tablet or mobile device. You may be able to reject mobile device identifiers by activating the appropriate setting on your mobile device. Although you are not required to accept Cultural Therapy’s Cookies or mobile device identifiers, if you block or reject them, you may not have access to all features available through the Services.

Clicking on any links and/or ad banners that take you to third-party websites, means that said third party may collect information about you within their Web site. Since that website may have a privacy policy that differs from our own, you are encouraged to read their posted privacy policy when you visit their site.

4. Public and Posted Information

You agree that any information that you disclose in a provider page, post, or social media channel is intentionally open to the public and is not in any way private. We recommend that you consider whether to divulge any Personal Information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways that we are unable to control or predict.

We also have the ability to take down defamatory language that is posted by users. And Cultural Therapy should not be held liable for such content posted on our platform and be given adequate time to take it down.

5. Storage and Information Safety

The security of your Personal Information is important to us. We endeavor to follow generally accepted industry standards to protect the Personal Information submitted to us, both during transmission and in storage.

Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, we do not and cannot guarantee the security of your Personal Information. If at any time during or after our relationship we believe that the security of your Personal Information may have been compromised, we may seek to notify you of that development.

If a notification is appropriate, we will endeavor to notify you as promptly as possible under the circumstances. If we have your e-mail address, we may notify you by e-mail to the most recent e-mail address you have provided us in your account profile.

6. Third Party Websites

The Services contain links to or embedded content from third party websites. Inclusion of external content from a site outside of the Cultural Therapy website does not mean that we endorse that website, the quality or accuracy of information presented on the non-Cultural Therapy website or the persons or entities associated with the non-Cultural Therapy website. If you decide to visit a third party website, you are subject to the privacy policy of the third party website as applicable and we are not responsible for the policies and practices of the third party website.

You may be subject to the privacy policy of the third party website as applicable and we are not responsible for the policies and practices of the third party websites. In addition, the policies and practices of third parties do not apply to your information, including Personal Information, obtained pursuant to this Privacy Policy.

7. Amendments to Privacy Policy

The effective date of this Privacy Policy is set forth at the top of this webpage. If any of the content presented herein is amended, you will be notified through this page. Your continued use of the services after the effective date represents your agreement of the amended Privacy Policy. Any amended Privacy Policy supersedes all previous versions. If you do not agree to the amendments to this page, you must stop using this website.

8. Contact

For comments, concerns or questions about this Privacy Policy, or to discontinue your account with us, or opt out of email, please contact us at

Under the new General Data Protection Regulation, we are required to state the following:

1. We don’t use personal information to make automated decisions.

2. The primary role of a Data Protection Officer is to ensure that data privacy laws are being followed. The identified DPO (Data Protection Office) of this site is Mariel Buque, who can be reached at

3. We do not collect or process any of this data unless you are required to be law such as in the event of a court case:

Race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, sex life or sexual orientation.

Under the Subject Access Request (or SAR), we abide by the following:

We process and store all information you provide us.

We process, review, and retain the information provided by mental health practitioners, related to their mental health practice and delivery of services.

With the exception of some information (i.e. email address), anyone who visits the site will have access to all of the information mental health providers have added to your profile. Additionally all public information that is posted on a public forum related to Cultural Therapy will also be accessible to the general public.

Any information you provide us to post on your profile, may be verified by you and can be removed upon your request. You can also access the information through the portal access and remove it yourself. You may also review any information we have retained, how we have used it, and to who it has been disclosed by emailing us at Subject to certain restrictions by law, and contingent upon our verification of your identity, you will be given reasonable access to your information with an entitlement to challenge the completeness and accuracy of the information and be given the right to amend it. You may also ask us to change how we use or disclose your information and if you do not wish to receive further communication from us.

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